Returns & Exchanges
RtA offers a 14-day return window from the date of delivery for all unworn, unwashed items with original tags attached. We strive to ensure your shopping experience is as effortless as our signature aesthetic.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging to ensure they are protected during transit.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup; ensure the return label is clearly visible on the exterior.
Refund Processing
Once our warehouse receives and inspects your return, please allow 5-7 business days for the credit to appear on your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing